Value Added Moving Reviews
Review Value Added Moving's customer rating, FMCSA registration, services, and public complaint activity before deciding whether the company is a fit for your interstate move.
Value Added Moving Overview
Value Added Moving operates under the federal entity Moving Storage and Logistics Services Inc. FMCSA lists USDOT 3488475 and MC-1147286 with active household-goods authority and identifies the entity as both a carrier and broker.
The company's outside review picture is mixed. Its Google Business Profile has been used as the primary external rating input for this profile, while a substantial recent BBB complaint volume and elevated federal complaint activity reduce the Trusted Mover Reviews editorial score.
Complaint Activity Worth Reviewing
Consumer NoticeValue Added Moving has meaningful complaint activity in both BBB records and federal household-goods complaint reporting. Complaint filings are allegations and do not by themselves establish that a company violated the law, but the volume is significant enough that consumers should review the underlying records before booking.
Why Value Added Moving Is Rated 3.2/5
Our editorial rating combines outside customer-review performance with public complaint history rather than relying on a single star score.
The company's outside customer rating is stronger than its TMR editorial score. The downward adjustment reflects the volume and recency of public BBB and federal complaint activity.
How to Interpret the Score
A 3.2/5 TMR rating does not mean that every customer has a negative experience. Value Added Moving also has substantial positive feedback on outside review platforms.
The purpose of the editorial score is to prevent a strong consumer star average from masking a complaint record that may be relevant to someone choosing an interstate moving company.
Consumers should read both positive and critical reviews, review complaint themes, verify federal registration, and compare the written estimate and service terms against other moving options.
Value Added Moving Services & Profile
Moving Services
- 01 Long-distance household moving
- 02 Interstate relocation services
- 03 Packing and unpacking options
- 04 Storage services
- 05 Carrier and brokerage services
Federal Profile
Public Business Information
What the Complaint Record Means
Complaint volume should be considered alongside company size, transaction volume, responses, resolutions, and the nature of the issues being reported.
BBB Complaint Activity
BBB records show a high volume of recent complaints. The complaint categories include service or repair, product, order, sales and advertising, delivery, billing, and customer-service issues.
- 214 complaints closed in the most recent 12-month snapshot used for this page
- BBB currently lists the company with a B business rating
- BBB states complaint volume should be considered with the company's size and transaction volume
Federal Complaint Activity
Public complaint trackers that reproduce FMCSA's household-goods complaint data report elevated National Consumer Complaint Database activity for USDOT 3488475.
- One current tracker reports 147 complaints during 2026
- Frequently reported federal categories include estimates/final charges, deceptive-business- practice allegations, shipment documents, pickup/delivery, claims, and hostage-goods complaints
- Complaint filings are allegations and are not, by themselves, findings that a violation occurred
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